Privacy Policy

Effective Date: 6 November 2024

At American Castanea, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website americancastanea.com or use our services.

1. Information We Collect

We collect information that you provide directly to us, such as when you:

  • Sign up for an account or subscribe to our newsletter

  • Contact us via email or other means

  • Participate in surveys or other interactions with us

The types of information we collect may include:

  • Name

  • Email address

  • Other contact information you voluntarily provide

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our services

  • Respond to inquiries and offer customer support

  • Send updates and promotional materials (if you’ve opted in)

  • Monitor website performance and improve user experience

3. Sharing Your Information

We do not sell or share your personal information with third parties, except:

  • With trusted service providers who help us operate the website (e.g., hosting, email providers)

  • When required by law or to protect the rights, property, or safety of American Castanea

4. Cookies and Tracking

We may use cookies or similar technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyze website traffic and usage patterns. You can modify your cookie preferences in your browser settings.

5. Data Security

We implement standard security measures to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the Internet is 100% secure, so we cannot guarantee its absolute security.

6. Your Rights

You have the right to access, correct, or delete your personal information. If you wish to do so, please contact us at info@americancastanea.com. You can also opt out of receiving marketing emails at any time by following the unsubscribe instructions in our emails.

7. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by email or by posting a notice on our website.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: info@americancastanea.com.